We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or Gibraltar’s Information Commissioner (GRA) in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the Gibraltar GDPR, Data Protection Act 2004 and the Communications (Personal Data and Privacy) Regulations 2006 .
It would be helpful to start by explaining some key terms used in this policy:
| We, us, our | NWCY2025 (Gibraltar) Limited of Madison building, Midtown, Queensway, Gibraltar GX11 1AA |
| Our privacy manager | Lyzanne Olivero: privacy@nwyc2025.gi |
| Personal data | Any information relating to an identified or identifiable individual |
| Special category personal data | Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membershipGenetic dataBiometric data (where used for identification purposes)Data concerning health, sex life or sexual orientation |
| Data subject | The individual who the personal data relates to |
The personal data we collect about you depends on your particular interaction with us and any products and services we provide to you. We will collect and use the following personal data about you:
We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below. If you do not provide personal data we ask for, it may delay or prevent us from providing products and services to you.
We collect most of this personal data directly from you—in person, by telephone, text or email and/or via our website.
However, we may also collect information:
Under data protection law, we can only use your personal data if we have a proper reason, eg:
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.
We may also in an emergency process your information to protect your vital interests.
The table below explains what we use your personal data for and why.
| What we use your personal data for | Our reasons | Relevant categories of personal data |
|---|---|---|
| Providing products and services to you | To perform our contract with you or to take steps at your request before entering into a contract | Name, address, email, phone number, financial and credit card information |
| To register you as a volunteer or as one of our sponsors | Depending on the circumstances:—to perform a contract with you—to comply with our legal and regulatory obligations —for our legitimate interests | Name, address, email, phone number, passport, criminal record check from country of residence and accreditation information, CVs and other qualifications |
| To manage our events | Depending on the circumstances:—to perform a contract with you—to comply with our legal and regulatory obligations —for our legitimate interests ie to plan, oversee and manage netball tournaments in compliance with World Netball requirements | Name, address, email, phone number, passport, criminal record check from country of residence and accreditation information, CVs and other qualifications, player information, personal description and photograph, information supplied by World Netball |
| Preventing and detecting fraud against you or us | For our legitimate interest, ie to minimise fraud that could be damaging for you and/or us | Credit card and payment information |
| Conducting checks to identify players, volunteers, and other staff participating in our events including staff of third party service providersOther activities necessary to comply with professional legal and regulatory obligations that apply to our business, eg under health and safety law or rules | Depending on the circumstances:—to comply with our legal and regulatory obligations—for our legitimate interests | Name, address, email, phone number, passport, criminal record check from country of residence and accreditation information including qualifications, player information, personal description and photograph, information supplied by World Netball |
| To enforce legal rights or defend or undertake legal proceedings | Depending on the circumstances:—to comply with our legal and regulatory obligations;—in other cases, for our legitimate interests, ie to protect our business, interests and rights | Information relevant to any claim or legal proceedings. |
| Preventing unauthorised access and modifications to systems | Depending on the circumstances:—for our legitimate interests, ie to prevent and detect criminal activity that could be damaging for you and/or us;—to comply with our legal and regulatory obligations | Information obtained from our IT systems, eg through automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email and instant messaging systems; |
| Protecting the security of systems and data used to provide the goods and services | To comply with our legal and regulatory obligationsWe may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us | Information obtained from our IT systems, eg through automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email and instant messaging systems; |
| Ensuring safe working practices, staff administration and assessments | Depending on the circumstances:—to comply with our legal and regulatory obligations;—for our legitimate interests, eg to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you | Name, address, email, phone number, passport, criminal record check from country of residence and accreditation information, player information, personal description and photographs, information supplied by World Netball |
| Marketing our services: | Depending on the circumstances-with your consent -for our legitimate interests, ie to promote our business to existing and former customers | Name address email address contact number name of organisation and position |
Certain personal data we collect is treated as a special category to which additional protections apply under data protection law:
Where we process special category personal data, we will also ensure we are permitted to do so under data protection laws by having an additional reason for doing so, eg:
See ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where we need to share it with others.
We will use your personal data to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions or new products and services where you have subscribed to receive marketing material from us. You can withdraw your consent at any time by:
We may ask you to confirm or update your marketing preferences if you ask us to provide further products and services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never sell it with other organisations for marketing purposes.
We routinely share personal data with:
We or the third parties mentioned above occasionally also share personal data with:
If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).
Personal data may be held at our offices and those of our third party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal data with’).
Some of these third parties may be based outside Gibraltar. For more information, including on how we safeguard your personal data when this happens, see below: ‘Transferring your personal data out of Gibraltar’.
We will not keep your personal data for longer than we need it for the purpose for which it is used. With the exception of CCTV which we keep for 21 days, typically we keep personal data for a period of 7 years after your relationship with us ends.
In some cases you can ask us to take down your information. For more information about this see “Your Rights”.
It is sometimes necessary for us to transfer your personal data to countries outside Gibraltar. In those cases we will comply with applicable UK laws designed to ensure the privacy of your personal data.
Under data protection laws, we can only transfer your personal data to a country outside Gibraltar where:
Where we transfer your personal data outside Gibraltar, we do so on the basis of an adequacy regulation or (where this is not available) we use legally-approved standard data protection clauses recognised or issued further to Article 46(2) of the Gibraltar GDPR. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside Gibraltar unless we can do so on the basis of an alternative mechanism or exception provided by Gibraltar data protection law and reflected in an update to this policy.
Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you in accordance with the section on ‘Changes to this privacy policy’ below.
If you would like further information about data transferred outside Gibraltar, please contact (see ‘How to contact us’ below).
You have the following rights, which you can exercise free of charge:
| Access | The right to be provided with a copy of your personal data |
| Rectification | The right to require us to correct any mistakes in your personal data |
| Erasure (also known as the right to be forgotten) | The right to require us to delete your personal data—in certain situations |
| Restriction of processing | The right to require us to restrict processing of your personal data in certain circumstances, eg if you contest the accuracy of the data |
| Data portability | The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
| To object | The right to object:—at any time to your personal data being processed for direct marketing (including profiling);—in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims |
| Not to be subject to automated individual decision making | The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you |
| The right to withdraw consent | If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any timeYou may withdraw consent by [insert details as relevant depending on consents]Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn |
If you would like to exercise any of those rights, please:
We have appropriate security measures to prevent personal data from being lost accidentally, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.
You may also have the right to lodge a complaint with the GRA. Please contact us if you would like further information.
This privacy notice was published on 8/1/2025 and last updated on 8/1/2025.
We may change this privacy notice from time to time—when we do we will inform you via email.
We take reasonable steps to ensure your personal data remains accurate and up to date. To help us with this, please let us know if any of the personal data you have provided to us has changed, e.g. your surname or address—see below ‘How to contact us’.
Our contact details are shown below:
| Our Data Protection Manager’s contact details |
|---|
privacy@nwyc2025.gi |
